SHIPPING

SHIPPING TIME FOR CUSTOMER ORDERS AND IN STOCK ITEMS 

Our current lead time for holsters is 15 – 20 business days. You will get an email with the tracking information once your order ships( be sure to check your spam/junk folder).

Lead time for in stock items on the website (not including holsters) 3-5 business day.

ALL ORDERS ARE SUBJECT TO OUR 30 DAY POLICY:

Proof of purchase will be required for any return or exchange.

All Returns/Exchanges must have a Return Authorization number (RA). Returns without a RA# will not be accepted! For any inquires regarding a refund/exchange, please contact us through customerservice@wdtactical.com. Please allow 24-48 hours for a response from team Watchdog.
Holsters/Magazine Holders
Only regular priced items are subject to a refund. Any orders older then 30 days will not be refunded. Unfortunately there are no refunds on sale items, light bearing holsters, or custom holsters (attack dog, under cover elite, drop leg, items made with carbon fiber, kryptek, or camo). You will be responsible for shipping(to and from) when a holster has to be remade due to custom features not being noted when placing your order (suppressor height sights, optic mounted, threaded barrel, comp, etc). Please contact us if you have any questions.
Gun Parts/ Magazines/ Gun Accessories
Refunds/Exchanges are not accepted on Polymer 80 Build Kits(polymer 80 lower, lower parts kit, complete uppers, upper parts kit, bare slides, or threaded barrels). There will be a 20% restock fee on ALL gun parts, magazines, and gun accessories (MCK’s, ETS, Apex, Holosun, etc). Please contact us if you have any questions.

When returning your order/product, please mail to:
Watchdog Tactical, LLC
8425 Old Statesville Road
Unit 15
Charlotte, NC 28269
*Please include order number & reason for return.

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are
    non-refundable. If you receive a refund, the original shipping cost may be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you may vary.
  • If you are shipping an item over $75, you should consider using a trackable shipping service
    or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
  • Please include return authorization number, name, and mailing address.

When returning your order/product, please mail to:
Watchdog Tactical, LLC
8425 Old Statesville Road
Unit 15
Charlotte, NC 28269
*Please include order number & reason for return.

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are
    non-refundable. If you receive a refund, the original shipping cost may be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you may vary.
  • If you are shipping an item over $75, you should consider using a trackable shipping service
    or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
  • Please include return authorization number, name, and mailing address.