SHIPPING TIME FOR CUSTOMER ORDERS AND IN STOCK ITEMS
Our current lead time for holsters is 15 – 20 business days. You will get an email with the tracking information once your order ships( be sure to check your spam/junk folder).
Lead time for in stock items on the website (not including holsters) 3-5 business day.
Once you you place an order you can’t change. Please note there is a 15% cancelation fee on ALL ORDERS!
If you need to make a return for any reason, you are responsible for any and all return shipping.
When checking the status of your order please do not contact us before the current lead time (15-20 business days) has passed, this only slows down production time.
We assure you that we are working diligently to fulfill all orders!
ALL ORDERS ARE SUBJECT TO OUR 30 DAY POLICY:
Proof of purchase will be required for any return or exchange.
All Returns/Exchanges must have a Return Authorization number (RA). Returns without a RA# will not be accepted! For any inquires regarding a refund/exchange, please contact us through firstname.lastname@example.org
. Please allow 24-48 hours for a response from team Watchdog.
Only regular priced items are subject to a refund. Any orders older then 30 days will not be refunded. Unfortunately there are no refunds on sale items, light bearing holsters, or custom holsters (attack dog, under cover elite, drop leg, items made with carbon fiber, kryptek, or camo).
You will be responsible for shipping(to and from) when a holster has to be remade due to custom features not being noted when placing your order (suppressor height sights, optic mounted, threaded barrel, comp, etc). Please contact us if you have any questions.
Refunds/Exchanges are not accepted on Polymer 80 Build Kits(polymer 80 lower, lower parts kit, complete uppers, upper parts kit, bare slides, or threaded barrels).
There will be a 20% restock fee on ALL gun parts, magazines, and gun accessories (MCK’s, ETS, Apex, Holosun, etc). Please contact us if you have any questions.