REFUND POLICY

PLEASE READ BEFORE REQUESTING A REFUND: 

All holsters carry a LIFETIME WARRANTY against defects, functionality and fitment issues. Please keep in mind that all holsters are hand-made and custom to fit your holster as best as possible – including in stock items. If you encounter any of these issues with your holster, we will ask FIRST to be able to fix/repair your holster to your liking before reviewing your order for a refund. This is to provide our best customer satisfaction and ensuring we fulfill your holstering needs.

ALL ORDERS ARE SUBJECT TO OUR 30 DAY POLICY:

Proof of purchase will be required for any return or exchange.

All Returns/Exchanges must have a Return Authorization number (RA). Returns without a RA# will not be accepted! For any inquires regarding a refund/exchange, please contact us through customerservice@wdtactical.com. Please allow 24-48 hours for a response from team Watchdog.
Holsters/Magazine Holders
Only regular priced items are subject to a refund. Any orders older then 30 days will not be refunded. Unfortunately there are no refunds on sale items, light bearing holsters, or custom holsters (attack dog, under cover elite, drop leg, items made with carbon fiber, kryptek, or camo). You will be responsible for shipping(to and from) when a holster has to be remade due to custom features not being noted when placing your order (suppressor height sights, optic mounted, threaded barrel, comp, etc). Please contact us if you have any questions.
Gun Parts/ Magazines/ Gun Accessories
Refunds/Exchanges are not accepted on Polymer 80 Build Kits(polymer 80 lower, lower parts kit, complete uppers, upper parts kit, bare slides, or threaded barrels). There will be a 20% restock fee on ALL gun parts, magazines, and gun accessories (MCK’s, ETS, Apex, Holosun, etc). Please contact us if you have any questions.

When returning your order/product, please mail to:
Watchdog Tactical, LLC
8425 Old Statesville Road
Unit 15
Charlotte, NC 28269
*Please include order number & reason for return.

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are
    non-refundable. If you receive a refund, the original shipping cost may be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you may vary.
  • If you are shipping an item over $75, you should consider using a trackable shipping service
    or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
  • Please include return authorization number, name, and mailing address.

When returning your order/product, please mail to:
Watchdog Tactical, LLC
8425 Old Statesville Road
Unit 15
Charlotte, NC 28269
*Please include order number & reason for return.

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are
    non-refundable. If you receive a refund, the original shipping cost may be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you may vary.
  • If you are shipping an item over $75, you should consider using a trackable shipping service
    or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
  • Please include return authorization number, name, and mailing address.